Policies & Guarantees


Booking and Cancellation Policy:

Here at A.R.K we understand first-hand how ‘life’ doesn’t always go to plan, things happen. We try to be as flexible as possible and are more than happy to change appointments. However, we are running a business and we do have clients waiting for appointments, so we do require enough time to fill the cancelled appointment time.  24hours is minimum cancelation time, which allows me enough time to offer this spot to someone else.


If a client fails to arrive for their allocated appointment and has not cancelled before the 24 hour notice period required, has cancelled on the day (less than 24hours) or has been a no show we will require a $50 booking fee.